Frequently Asked Questions
Everything you need to know about shopping with Tricot.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Tricot ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.
How can I change or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately via live chat or email to request changes.